Privacy Policy

How we collect, use, and protect your information

Effective date: August 3, 2026

MIND ID built the SafeMind HSS (Health Safety Security) mobile application as a free app. This SERVICE is provided by MIND ID at no cost and is intended for use by MIND ID Group employees, subsidiaries, and contractors as part of the Sinergi HSS program.

This page informs users about our policies regarding the collection, use, and disclosure of Personal Information when you choose to use this Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

To provide our Health, Safety, and Security management services, we collect the following personally identifiable information:

In addition, the app may collect operational data related to HSS activities including incident reports, monthly safety reports, corrective actions, risk assessments, and KPI records. This data is used solely for the purposes of HSS management, compliance reporting, and workflow approvals within MIND ID Group.

Authentication and Security Tokens

The app uses OAuth2 and OTP (One-Time Password) verification via email to authenticate users securely. Access tokens and refresh tokens are stored temporarily on your device to maintain your session. Device tokens (FCM) are collected to deliver push notifications related to HSS activities and approvals.

Log Data

Whenever you use our Service, in the case of an error in the app, we may collect data and information through third-party tools known as Log Data. This Log Data may include your device's IP address, device name, operating system version, app configuration, the time and date of your use of the Service, and other usage statistics.

Cookies

This Service does not use cookies explicitly. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies. Refusing cookies may limit access to some portions of this Service.

Third-Party Services

The app uses third-party services that may collect information used to identify you. These services include:

These third parties have access to your Personal Information only to perform tasks assigned to them on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

Personal data and HSS operational records are retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Audit trails including created-by and modified-by records are maintained for compliance and accountability purposes.

Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including encrypted communications (HTTPS/TLS), secure authentication mechanisms, role-based access control, audit logging, and other security measures appropriate to the sensitivity of the data.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their Privacy Policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

This Service is intended for use by working-age employees and contractors of MIND ID Group. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you believe a minor has provided us with personal information, please contact us so we can take the necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at info@safe.mind.id.